Extend Support is available from 9:00 a.m. to 8:00 p.m ET Monday-Thursday and from 9:00 a.m. to 6:00 p.m. ET on Friday. 

To speak with an Extend Support technician, please call 800-471-8714.

Questions can be submitted at any time by filling out the support form. To help our customer service representatives serve you best, please fill out the form with as much information as possible.
Knowledge Base
Search the knowledge base for answers to your questions. Available 24 hours a day and updated regularly.
Self-Paced Tutorials
Whether you're a new client, or just want to learn some new tricks, the Extend Tutorial will help you get the most out of Extend. Read More
Request an Enhancement

ACS Technologies is here to serve you, and your suggestions and enhancement requests are vital to the ongoing improvement of our technology.

Glossary of Terms
Look up Extend, Web Development, and Content Management definitions. Read More
Configuring Outlook or Outlook Express
Use this procedure to set up an Extend e-mail account in Outlook or Outlook Express. Read More
Accessing Your Email Online
Information on how to access your email online. Read More

 

EXTEND PLATFORM DOCUMENTATION
Extend User Guide
Learn how to use the Extend Platform.
Workflow Documentation
Learn about the different roles that are part of Workflow.
Podcasting Documentation
Learn how to setup and use Extend Media and Podcasting.
 
Note - Extend PDF files require Adobe Reader 6.0 or later.  Extend PDF files are optimized for double-sided printing.
ON-LINE TRAINING
Free Getting Started Courses
Getting Started In Extend Administration
Discover how to setup and administrate your Extend Website.  This online video covers a number of tasks to help you get started in Extend.
GOOGLE GADGETS & RSS
Want to know more about ACS Google Gadgets or RSS Feeds?  Click here to explore the options that go beyond the Extend Platform.  Maximize your abilities and get the most from Extend.