ACS Technologies - Extend Platform - Building Websites for Ministries: Support

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Client Support Extend Support is available from 9:00 a.m. to 8:00 p.m ET Monday-Thursday and from 9:00 a.m. to 6:00 p.m. ET on Friday. To speak with an Extend Support technician, please call 800-669-2509. Questions can be submitted at any time by filling out the support form. To help our customer service representatives serve you best, please fill out the form with as much information as possible. Training Guides This free Self-Paced Tutorial will provide the initial training for anyone in the church office that will be using Extend. Discover how to setup and administrate your Extend Website. This free online video covers a number of tasks to help you get started in Extend. View it as many times as needed. Share it with your staff to help them get started as well. Knowledge Base Search the knowledge base for answers to your questions. Available 24 hours a day and updated regularly. Media Caching Questions Media Caching Questions Self-Paced Tutorials Whether you're a new client, or just want to learn some new tricks, the Extend Tutorial will help you get the most out of Extend. Glossary of Terms Look up Extend, Web Development, and Content Management definitions. Configuring Outlook or Outlook Express Use this procedure to set up an Extend e-mail account in Outlook or Outlook Express. Accessing your Email Online Information on how to access your email online. Domain Setup and Questions Get help with making your site live, we'll help you with transferring or setting up your new domains? Podcasting with Extend This document will help you setup Podcasting for your Extend Site. Please note that you must subscribe to the Media Streaming & Podcasting service to have this functionality.